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Carol Heady is founder and president of Learning and Performance Solutions, she brings 25 years business experience from a diverse background including: financial services, retail, and telecommunications.
Prior to founding Learning and Performance Solutions, Carol held several corporate training and development positions at major companies including M & T Bank, Premier National Bank, MetLife, Interchange Bank, Ethan Allen, and Cablevision Systems Inc. In addition to her human resource development experience, she has an extensive customer service and operations background from a fourteen-year career with Kraft Foods.
Carol obtained her M.S. in Organizational Management and Human Resources from Manhattanville College. She is an Adjunct Professor at Manhattanville College where she teaches a graduate course on corporate training and development, and is a certified facilitator for three international training companies: Achieve Global, Development Dimensions International (DDI) and Omega Performance Inc.
Carol is past president of the Westchester/Mid-Hudson Chapter of American Society for Training and Development. She is a member of several professional associations including: International Coach Federation, Society of Human Resources Management, Business and Professional Women, Toastmasters International, and The Professional Woman Speakers Bureau. Additionally, Carol has been a speaker at the New York Banking Industry’s Human Resources Conference, the Westchester Woman in Business Networking Event, the Business Council of Westchester’s Employee Relations Seminar Series, the District Meeting for Business and Professional Women of the Capitol Region, and the Entrepreneurial Woman’s Network Professional Development Workshop Series.
To meet the needs of our clients we work with a team of professionals who have expertise in the areas of human resource development, career development, management and leadership development, executive coaching, and organizational development.
CNB Bank
Center for Financial Training
Chemung Canal Trust Company
Culinary Institute of America
Dade Behring
First National Bank of Jeffersonville
Hudson Valley Gateway Chamber of Commerce
Kathleen Riedy Law Offices
Mahopac National Bank
Manhattanville College
Mercy College
Naugatuck Valley Community College
NBT Bank
Overhaul Support Services
Quorum Federal Credit Union
Star Personnel
United Way
Westhab Inc.
Women for Hire
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