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Carol Heady is founder and president of Learning and Performance Solutions, she brings 25 years business experience from a diverse background including: academia, financial services, retail, and telecommunications.
Prior to founding Learning and Performance Solutions, Carol held several corporate training and development positions at major companies including M & T Bank, MetLife, Ethan Allen Inc., and Cablevision Systems Inc. In addition to her human resource development experience, she has an extensive customer service and operations background from a fourteen-year career with Kraft Foods.
Carol obtained her M.S. in Organizational Management and Human Resource Development from Manhattanville College, and received her coaching training from the leading global provider of coach training programs, Coach U. She is an Adjunct Professor at Manhattanville College where she teaches a graduate course on workplace learning, and is a certified facilitator for three international training companies: Achieve Global, Development Dimensions International (DDI) and Omega Performance Inc.
Carol is past President of the Westchester/Mid-Hudson Chapter of American Society for Training and Development. She is a member of several professional associations including: Society of Human Resources Management, International Coach Federation, American Society of Training and Development, National Association of Professional Women, The Professional Woman Speakers Bureau, and The National Resume Writers Association. She is a Business Counselor for Dutchess County SCORE and contributor to SCORE & Women’s Information Network website. Carol is an active member of the Dutchess County Regional Chamber of Commerce (DCRCOC) and is Past Chair of the DCRCOC Women’s Leadership Alliance Committee, and serves on the Advisory Board for the Marist College Professional Women’s Mentor Program.
To meet the needs of our clients we work with a team of professionals who have expertise in the areas of human resource development, career development, management and leadership development, and executive coaching.
CNB Bank
Center for Financial Training
Century 21 Department Store
Chemung Canal Trust Company
Culinary Institute of America
Dade Behring
First National Bank of Jeffersonville
Hudson Valley Gateway Chamber of Commerce
Kathleen Riedy Law Offices
Lower Westside Household Services, Inc.
Mahopac National Bank
Manhattanville College
Mercy College
Naugatuck Valley Community College
NBT Bank
Overhaul Support Services
Quorum Federal Credit Union
Rondout Savings Bank
Star Personnel
United Way
Westhab Inc.
Women for Hire
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